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Service Heroes is located in SILVERWATER, 2264.

Location: SILVERWATER, 2264
ABN: 72821262653
Email: nathan@serviceheroes.com.au
Phone: 0449868081

Latest Reviews


04/08/20
Great service
Excellent
Paula , MILSONS POINT, 2061

04/08/20

Excellent
Vasili, BEXLEY, 2207

21/07/20
Really nice and friendly tradesman. No problems at all. Very courteous.
Excellent
Ho, SYDNEY, 2000

21/07/20
Took a long time to get done but no complaints about the service when it finally happened.
Average
Duncan, ABBOTSFORD, 2046

03/04/20
Well done, thanks. Very good professional electrician. Thank you.
Excellent
Kent, KELLYVILLE, 2155

24/03/20
The installation went perfectly even though it was a bit more complicated as we have an old house and ceiling roses. The guys were friendly and polite.
Excellent
Meg, NEWTOWN, 2042

23/03/20
Since you’d “love” to hear all about my experience, I’ll tell you. When I submitted my warranty claim I wrote that according to the electricians who installed the fan, a capacitor was blown. So of course you decided the best thing to do is tell your electrician the problem lies with the remote control. So when he arrived here, what was it? 3, 4 weeks after my claim, he was perfectly prepared to fix a problem with the remote control and I’m still without a light. Brilliant.
Poor
Richard, KILLARA, 2071

22/03/20
Could not be better on time very curtius
Excellent
Bruce, RUSSELL LEA, 2046

12/03/20

Excellent
Isabelle, CAMPSIE, 2194

11/03/20
Terrible customer service and product not as good as described. Tradies who came to fix it, 10/10. Turned up on time and did the job quickly.
Poor
Ivanka, LEICHHARDT, 2040

05/03/20
Serviceman was great and fixed the fan as promised.
Excellent
Ho, SYDNEY, 2000

03/03/20
It take a very long time to wait
Poor
Alex, SEAFORTH, 2092

24/02/20
Great service to install replacement fan motors
Excellent
WAYNE, DAWES POINT, 2000

10/02/20
I put in for the job to be done the start of December and it's just been done on the 11th of February
Excellent
John, LALOR PARK, 2147

10/02/20
Terrible it didn’t happen
Excellent
Ruth, DEE WHY, 2099

03/02/20
My Hero team did excellent installing quick and with good and friendly attitude. Cheers
Average
Peter, BOTANY, 2019

28/01/20

Excellent
Kerri, PADDINGTON, 2021

28/01/20
Took a few days after booking to confirm service date and cost quite a bit more than originally anticipated but Very happy with the completed work.
Above Average
Wally, NORTH STRATHFIELD, 2137

27/01/20
Dealing with the supplier and warranty team was fustrating and took a lot of time to sort out (about 4 weeks during summer without a working fan or light was a horrible experience). The Tradie that came to fix the problem was awesome.
Excellent
Marcus, PYRMONT, 2009

24/01/20
Fans still not working up to the mark....in comparison to other same model fans in other rooms both the loving room fans are not that great after servuce as well....told the electrician...
Poor
Sanket, SOUTH WENTWORTHVILLE, 2145

21/01/20

Excellent
Melanie, COOGEE, 2034

20/01/20
Couldn’t be better! Friendly and fast service.
Excellent
James, NORTHBRIDGE, 2063

18/01/20
Great
Excellent
Susan, DULWICH HILL, 2203

17/01/20
All good
Excellent
Donald, WILLOUGHBY, 2068

14/01/20
Fantastic service.
Excellent
Kurt, DEE WHY, 2099

20/12/19

Excellent
Ashish, SOUTH WENTWORTHVILLE, 2145

19/12/19
Respectful tradespeople accomplished the work, including additional tasks, with professionalism and efficiency. Have asked them to undertake further work on a return visit. I have no hesitation in recommending them. peter
Excellent
Peter, LANE COVE NORTH, 2066

18/12/19
Poor install by Service Heroes on first call out, 2 of 3 fans rattled. They came back 2 weeks ago for a second try, rattle fixed after they took down the fans and started again. But In doing so they damaged the ceiling. And left without telling me. Seeing the damage just now for the first time as fan is in the guest bedroom and you see it when lying on the bed, which I haven’t done as it’s the guest bedroom.
Poor
Prani, BLAKEHURST, 2221

16/12/19
Job was not done. The electrician wouldn’t do the job unless he could update the electrical board at a cost of a ‘few hundred dollars’. If I was getting more done than just 1 fan replaced then yes I would agree but not for 1 thing. Also the faulty fan had already been installed so he wouldn’t need to do any electrical work except to turn off the power and plug the new fan in then turn the power back on, so zero stars for that, they left but came back saying that Brilliant asked them to leave the replacement fan with us hence the 2 stars.
Average
Julie, WINSTON HILLS, 2153

16/12/19
I was happy with the service, but only suggestion is it could be little quicker, I had to follow up with brilliant lighting and the service heroes to find out the status.... But finally Aaron who came to fix the issue was very nice, did his job nicely
Above Average
Sanket, SOUTH WENTWORTHVILLE, 2145

15/12/19
Was provided two faulty products and am now getting the run around when trying to get it fixed. Fansonline tells me to contact the electrician they supplied to fix the fault, their electrician tells me to make a warranty claim back to Fansonline who then tell me this claim must be made with the manufacturer. The manufacturers website claim form doesn't work so I call them....they said they will email me out a form to complete and email back to them.......still waiting for this email. Going nowhere fast, especially given that everyone is about to shut down for the Christmas holidays.
Poor
Edwin, HUNTERS HILL, 2110

13/12/19
Thank you - you provided A1 class service. Terrific
Excellent
JOHN, CHATSWOOD, 2067

09/12/19

Excellent
Patsy, NORTH EPPING, 2121

28/11/19
Person came to install a fan and told us we needed a new switchboard.
Poor
Peter, BIRCHGROVE, 2041

21/11/19
When we first enquired the warranty dept were efficient and quickly sent a replacement remote control but from then it was difficult to contact them and after numerous phone calls and emails they finally arranged an electrician to pair remote to fan.
Average
CHRISTINE , REVESBY, 2212

20/11/19
I thought the feedback and advice was excellent. The installation was also excellent. Thank you to Sam, and Patrick. Could you please ask them if they happened to see my husband's watch. It is a Seiko, I think, with black leather band and silver mountings. Jim says he left the watch in the bedroom. Please call me if they can help me find it. Deborah
Excellent
Deborah, CROYDON, 2132

31/10/19
Good job!
Excellent
Shufen, HURSTVILLE, 2220

27/10/19
Great job. Repair was completed as expected. Only issue was had job booked in but the part was not delivered and had to change date to a week later
Above Average
Martyn, BLACKTOWN, 2148

24/10/19
The contractor was excellent but we had to wait quite a long time because the company sent the wrong product
Average
Marta, HINCHINBROOK, 2168

24/10/19
The fans look great and installation went well. The only problem is that our outdoor fan is too low and will need to be raised. We bought the 90cm extension rod as this was the shortest on offer, but I understand that they can be cut to size and should probably have been trimmed at the time of installation. I will need to follow up to have this addressed. Otherwise all good.
Above Average
Phil, WAHROONGA, 2076

19/10/19
All good. Just letting you know that one of the blades from the new set bowed. Used a straight blade from the original set.
Excellent
Gregory, BANKSTOWN, 2200

10/10/19
Excellent
Excellent
vamshi, BAULKHAM HILLS, 2153

02/10/19
Technicians are good. Warranty period takes too long ( 6months) bad lighting products!!
Excellent
PHONG, ST JOHNS PARK, 2176

Latest Images

Thumbnail of Electricians work in SILVERWATER, 2264. Thumbnail of Electricians work in SILVERWATER, 2264.

Documents & Licensing

Other / Electrical Licence: 237653C
Other / Public Liability: 201712-1069 R2 BIA

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