Service Heroes 18/10/20 My warranty service has not been completed and I would give negative stars if I could. This has been outstanding since at least early August 2020 - it is now October 2020 and I’m still waiting for Ventair to resolve. The heater light and fan were originally not working on my unit. Ventair replaces the entire unit with one that was more faulty - light, heater light and fan malfunctioning. Ventair would no longer replace the whole unit but first replaced the light, which now only flickers intermittently (still not quite right). When they were going to replace the heater light, the part that was provided was damaged - this is still outstanding. Now the fan is malfunctioning. This has made me totally lose faith in this product and I have voiced my strong dissatisfaction to my architect and my builder to bear in mind for their future clients. VENTAIR - PLEASE PROVIDE ME WITH A UNIT THAT WORKS!!! THE ONE YOU GAVE ME IS SO UNDEPENDABLE THAT IT SHOULD BE REPLACED AS A WHOLE!!! My next step will be to familiarise with my consumer rights and consider raising this with the appropriate government authority. Heidi , ASHFIELD, 2131
Service Heroes 04/08/20 Great service Paula , MILSONS POINT, 2061
Plumbspec 06/12/19 Should be ten stars exellent service, I have recommended you to all our family and friends. It is rare these days to get such great service and Methven surpaced all my expectations, thank you. Please use this review in any way you can to further your excellent business. John , BANKSIA BEACH, 4507
