All States Plumbing 28/08/20 Slow and inefficient warranty service requiring the customer to constantly make contact with Methven to (re)order correct parts and get updates on progress.
Robert, CHELMER, 4068
KJ Plumbing & Gas Pty Ltd 12/02/19 When we decided to replace our kitchen sink mixer tap we wanted good quality and appearance, that’s why we chose the Methven Naida Delux Sink Mixer.
The tap is great meets all our expectations, however it unfortunately developed a leak and we had to seek warranty.
To Methvens credit they were extremely helpful and prompt in their warranty process in which a new tap was promptly delivered to our address and had a plumber assigned to the job of installing it in no time. The plumber was very pleasant, arrived at the agreed time and installed the tap as promised.
We are so glad we went for quality and appearance not realising that the quality went way beyond the product itself but also extended into the warranty agreement.
Well done Methven I would have no hesitation recommending your product to anybody.