Best Value Plumbing 18/10/19 Excellent - from contact with retailer re issue, to supply and replacement / fitting under warranty by Methven plumber approx 7 -10 days. Always kept advised of progress by email - wonderful customer service. Ken , KINGSCLIFF, 2487
Powerplus Electrical Queensland 11/10/20 Lloyd did an excellent job of replacing the motors to the two fans. However, this warranty issue has been very upsetting to me because all 4 fans have been faulty. One was completely replaced within weeks of installation and now two motors have been replaced. The final 4th fan is also faulty and requires the motor replaced. Lloyd the electrician will verify this and he has advised that this should be a
Warranty Claim also. Both the installing electrician and the warranty electrician have confirmed that it is most unusual that these fans have been a problem but both have installed 100’s without any problems. These particular ones have all been unbearably noisy. I felt very uncomfortable making a Warranty Claim and found I was pushed back by Ventair and this Claim has been very hard. I now confidently ask that the final fan be repaired to end this problem. Lloyd will confirm this requirement. It was not my imagination that the fans were not working correctly. I wait for your further advice to complete this claim. Regards Gerard Loughnan Gerard , SURFERS PARADISE, 4217
